Health Records Request

Health Record Request

You can complete the online form below or download the application and send it via fax (787-708-6524) or email (
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1. Our medical records department can only accept requests on Tuesdays and Thursdays from 7:00 a.m. to 11:00 a.m.

2. The associated cost is 0.75¢ per sheet or $25.00 per full record

3. Once the file is ready, the applicant will be called to pick it up at the following times: Monday / Wednesday 7:00 a.m. to 11:00 a.m.

4. Patients who only require a copy of the day’s lab results may be obtain it the same day if it is available on the record.

5. Law 194 of 25 August 2000 indicates that the institution has a period of 15 working days to deliver copies of the record.

6. Any request must be accompanied by a photo ID of the patient, if the patient is not the one filling the request, a written request by the patient and photo identification of both individuals is required.

If you have any questions, don’t hesitate calling 787-708-6560 ext 2000